Wyze Handheld Vacuum Complete Troubleshooting Guide
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A Wyze handheld vacuum is a convenient device that allows you to clean small messes quickly. Unfortunately, as with any other cleaning appliances, the Wyze handheld vacuum will encounter an issue.
In this post, we provide you with the Wyze handheld vacuum troubleshooting guide. We’ll break down some of the most common problems with the Wyze handheld vacuum and give you the solution.
Wyze Handheld Vacuum Troubleshooting Guide
Below are 5 of the most common problems with a Wyze handheld vacuum. If you’re dealing with an issue, you can quickly navigate to the provided solution in the troubleshooting guide below:
1. Wyze handheld vacuum won’t hold a charge
A Wyze handheld vacuum’s 100% charged battery should supply up to 30 minutes of use. If your Wyze handheld vacuum is no longer able to hold a charge or the battery is always draining fast, make sure the device has been charged for at least 3 hours or try charging with a different USB cable.
If you have been using the Wyze handheld vacuum for several years, the battery may no longer be able to hold a charge. The Wyze handheld vacuum uses a Lithium ion battery, which will degrade over time.
You can either buy a new unit or contact Wyze’s support for additional help.
- 16,800 Pa Suction Power - The suction power of a tornado in a handheld, compact vacuum. Can absorb everything from fine dust mites to bread crumbs.
- Brushless Digital Motor - Our 100,000 RPM motor is 3x better than motors with carbon brush loss.
- Lightweight & Cordless - Use anywhere from the kitchen to your office to your car.
2. Wyze handheld vacuum is not charging
If your Wyze handheld vacuum is not charging (the device is plugged in but the battery doesn’t charge), it may be that you’re not using the charger included, which is a USB A2C cable.
The Wyze handheld vacuum will not charge with a C2C cable. You must use the included A2C cable. If your A2C cable is missing, you can buy a replacement on Amazon to charge your Wyze handheld vacuum.
To charge a Wyze handheld vacuum, connect the charging cable, then plug into an outlet. There's no extra charging dock or station needed for the Wyze handheld vacuum.
Simply attach the included USB Type-C power cable to the Wyze handheld vacuum, and attach the other end into an adapter compatible with 5V-2A. Then plug it into a power outlet.
If you have been using the Wyze handheld vacuum for several years, the battery may no longer be able to hold a charge. The Wyze handheld vacuum uses a Lithium ion battery, which will degrade over time.
You can either buy a new unit or contact Wyze’s support for additional help.
3. Wyze handheld vacuum is extra loud and noisy
If your Wyze handheld vacuum sounds abnormally loud, noisy, or making strange sounds, check the nozzle and the front end of the device. If the nozzle is blocked, the device will be loud or noisy while cleaning.
Next, make sure the HEPA filter and prefilter are fully in place. If either filter is not firmly in place before reassembling the Wyze handheld vacuum, it can cause a loud noise during operation.
Lastly, empty the dust cup. If the dust cup is too full, the vacuum will be loud while cleaning.
4. Wyze handheld vacuum is losing suction
If you feel that your Wyze handheld vacuum is losing suction (doesn’t suck as well as it should), make sure that the dust cup is installed properly and rotated perfectly in place.
Next, make sure that the Wyze handheld vacuum's nozzle is firmly in place. Clean the nozzle to remove debris and blockages. The suction will be weak if the Wyze handheld vacuum's nozzle is blocked.
5. Wyze handheld vacuum won’t turn on
If your Wyze handheld vacuum won’t turn on, make sure the device isn't currently charging. The Wyze handheld vacuum will not operate while charging. Unplug the device from the charging cable and try again.
Next, check if the Wyze handheld vacuum’s battery is low. If the battery is too low, charge the Wyze handheld vacuum and try again. You should also empty the dust cup. The Wyze handheld vacuum will enter protection mode (and not work) if the dust cup is too full.
Understanding Wyze Handheld Vacuum’s Status Light
Status Light | Description |
|---|---|
No Light | Not in use, vacuum is off. |
Solid White | In use, vacuum is on in Default mode. |
Flashing White | Vacuum is currently charging. |
Flashing White (quickly) | Charging is complete. |
How to Factory Reset Wyze Handheld Vacuum
You cannot factory reset the Wyze handheld vacuum. The Wyze handheld vacuum is not a smart device, and it has no settings to factory reset. If you need help, you can submit a request to Wyze.
Final Words
And there you have it, the Wyze handheld vacuum troubleshooting guide. By taking the time to diagnose the problem, you should be able to get your Wyze handheld vacuum up and running again.
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