bObsweep Not Charging? (Here’s the Solution)

The bObsweep brand has grown since its first product launch in 2011. To date, bObsweep has patented many technologies. But, like most electrical appliances, sometimes the robot will not charge. Here’s why:

If your bObsweep robot vacuum is not charging, check the charging contacts (electrodes). Make sure they are clear of any dust that may interfere with the charging process. Also, make sure that there is enough space for the bObsweep robot vacuum to reach the charging station and rotate itself to charge.

That said, there are 5 possible reasons why your bObsweep robot vacuum is not charging. You will learn the solution for each cause. By the end of this post, your bObsweep robot vacuum should charge normally.

Why bObsweep is not charging properly

There are 5 possible reasons why your bObsweep robot vacuum is not charging. It could be that the electrodes are dirty, the charging station is not accessible, the electrical outlet is faulty, the charging station and/or adapter is no longer working, and the battery is no longer able to hold a charge.

1. Dirty electrodes (charging contacts)

The bObsweep robot won’t charge if the electrodes (on the robot and the charging station) are dirty or not properly connected to each other. To be able to charge the robot, the electrodes from the charging station must make a clean connection with the electrodes on the bObsweep robot vacuum.

First, check the electrodes, also known as the charging contacts, on both the bObsweep robot and the charging station. Make sure the robot’s charging plates sit directly on top of the nodes on its station.

Another reason why a bObsweep robot vacuum is not charging is due to dirty electrodes. As your robot moves around your house, dust and debris will inevitably gather on the electrodes. 

When the electrodes on the robot are coated with dirt, they cannot make a clean connection with the electrodes on the charging station, hindering the flow of electrical current that would charge the robot.

Make sure the electrodes on both the charging station and underneath the bObsweep robot vacuum are wiped clean of any dust or dirt that may be interfering with the charge, then try charging again.

You can wipe the electrodes with a damp microfiber cloth to remove layers of dust, dirt, and oil. If you have been using your bObsweep robot vacuum for some time, make sure the electrodes are not corroded. Please contact customer’s support to get your bObsweep robot vacuum checked.

2. The placement of the charging station is not ideal

If the electrodes are clean but your bObsweep robot vacuum still won't charge, make sure that there is enough space for the robot vacuum to reach the charging station and rotate itself to charge. 

Position the charging station against a wall on a hard, flat surface. Make sure there is at least 10 feet (3 meters) of open space to the front and 2 feet (0.6 meters) to the sides.

The bObsweep robot is smart and will automatically search for its charging station when its battery reaches 15% capacity. If you do not provide enough space around the charging station, the bObsweep robot vacuum may have trouble finding its way home and stop midway because its battery is too low to move.

3. You are using a faulty electrical outlet

Are you sure the outlet is working normally? Plug the charging adapter into the charging station. The station’s red power light will turn on. Then, plug the charging adapter directly into the inlet on the robot's side.

When bObsweep is charging, the battery bars on its display screen flash and the word “charging” appears. When the robot has fully charged, the battery bars remain still and the word “charging” disappears.

If this does not happen, test the outlet with something else, like a phone charger. It may sound simple, but some people ignore the idea that the problem lies with the electrical outlet, not their robot. Take one minute to make sure that you are using a fully functional electrical outlet.

4. The charging station and/or adapter are no longer working

Open the battery compartment and check its battery connection. If the connection appears fine, then charge bObsweep on its station. If this fails to resolve the issue, then charge bObsweep with its charging adapter.

If bObsweep is able to charge with the adapter, then it needs a new charging station. If connecting the adapter fails to wake the robot, then it likely needs a new charging adapter.

5. The battery is not able to hold a charge anymore

Alternatively, it could be that the battery is no longer able to hold a charge.

The bObsweep robot vacuum runs on a Lithium-ion battery, which has a limited lifespan. On average, a Lithium-ion battery lasts about two to three years or 300 to 500 charge cycles, whichever occurs first. One charge cycle is a period of use from fully charged, to fully discharged, and fully recharged again.

If your bObsweep robot vacuum is no longer able to hold a charge after 2 or 3 years, it means that the battery has run its course and needs a replacement. You need to replace the bObsweep battery.

To conserve the bObsweep’s battery, the robot should not sit on its charging station for more than 5 days. If you will not be using the bObsweep robot at least once every 5 days, turn its side power switch OFF and remove the robot from the charging station to conserve its battery.

If the bObsweep robot is left idling with its power switch ON, it will enter standby mode to conserve its battery. Once in standby mode, the bObsweep’s screen goes blank and it beeps. 

The robot will also beep once every 2 minutes to let you know its battery is draining. To mute the sound the robot makes during and when entering standby mode, press the MUTE button on its cover or remote.

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